Privacy Policy
Effective Date: June 4, 2026
Credentials 360 LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website Credentials360.pro or www.Credentials360.pro (the “Website”), and use our services.
Information We Collect
We may collect the following types of information:
Personal Information You Provide
Name
Email address
Billing and payment information
Any information you voluntarily provide when subscribing to our newsletter or purchasing services
Automatically Collected Information
IP address
Browser type
Device information
Essential cookies that may include:
Session IDs: Temporary, random strings of text that link your browser to the server so you can browse uninterrupted.
Shopping Cart Contents: Records of the specific items, quantities, and sizes you add to your basket as you navigate.
User Authentication: Login tokens that securely remember your username and password so you do not have to sign in on every page.
Site Preferences: Basic functional choices like your preferred language, currency, or regional settings.
Load Balancing Data: Information used to route server traffic so the website’s pages load quickly and efficiently.
Security & Fraud Data: Technical indicators that help verify you are the authorized user, secure your connection, and prevent unauthorized access.
Subscription Services
When you enroll in a Credentials 360 subscription service, we collect and process information necessary to administer your subscription, including:
Account and contact information
Subscription plan selections
Billing and payment information (processed through our payment providers)
Subscription status, renewal dates, and cancellation requests
Records of customer consent to recurring billing and subscription terms
We maintain these records to provide subscription services, process recurring payments, comply with applicable laws, respond to customer inquiries, and maintain records of customer authorization and consent.
How We Collect Information
We collect information in the following ways:
When you purchase services through our Website
When you subscribe to our newsletter and/or mailing list
Through essential cookies
When you contact us via email
Important:
We do not collect Protected Health Information (PHI) or HIPAA-regulated data through our Website.
HIPAA and Sensitive Information
Credentials 360 does not typically require Protected Health Information (PHI) to perform its services. Clients shall not submit patient records, medical charts, treatment records, claims data, or other documents containing PHI unless specifically requested. Any PHI submitted must be transmitted only through approved secure channels, must be fully redacted and must be limited to the minimum necessary information prior to submission. Credentials 360 reserves the right to reject or delete documents containing PHI.
We also maintain strict security measures to protect the PII that we typically handle in the course of our services, and those security measures also meet HIPAA requirements:
No PHI is collected through this Website.
After purchase, clients are directed to a secure, HIPAA-compliant portal to upload documents to our secure, compliant cloud where they are encrypted.
Clients may also be directed after purchase to complete a HIPAA-compliant form hosted on our separate, secure, compliant Google cloud (the contents of the form are encrypted during transfer and storage).
All sensitive communications occur via:
HIPAA-compliant email systems (with encryption and secure tools)
HIPAA-compliant phone services
We take appropriate safeguards to protect all sensitive information handled outside of the Website.
How We Use Your Information
We may use your information to:
Process and fulfill service and subscription orders
Communicate with you regarding your order or inquiries
Send newsletters and marketing communications (if you opt in and you may opt out at any time)
Improve our Website and services
Comply with legal obligations
Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only as necessary, including:
Payment processors (PayPal)
Website hosting provider (Squarespace)
Email service providers
Phone service providers
These third parties are obligated to protect your information.
Cookies and Tracking Technologies
We use only essential cookies for security and operational functions. We do not use tracking technologies.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the Internet is 100% secure.
Your Privacy Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:
The right to know what personal information we collect
The right to request deletion of your personal information
The right to correct inaccurate information
The right to opt out of the sale of personal information (we do not sell data)
To exercise your rights, contact us at: info@credentials360.pro
Email Communications and Opt-Out
If you subscribe to our newsletter and/or mailing, you may receive marketing emails. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
Children’s Privacy
Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy, you may contact us at:
Credentials 360 LLC
Sacramento, California
Email: info@credentials360.pro
Phone: (916) 621-6909